Todd Lewis
President
Built Bytes around the belief that IT relationships should be calm, clear, and long-term.
About Bytes
An operational technology partner, not a ticket vendor.
Bytes was built to be the kind of IT partner we wished existed — communicative, accountable, technically excellent, and genuinely invested in the organizations we serve.
Our Story
Nearly two decades of helping organizations operate with confidence.
Bytes was founded by Todd Lewis and his father Darrell with a simple conviction: the businesses, hospitals, and county offices that keep the Midwest running deserve a technology partner who answers the phone, owns the outcome, and communicates like a member of the team.
Nearly twenty years later, that conviction still shapes how we hire, how we support, and how we plan. From our home in Western Nebraska, we serve organizations across healthcare, government, professional services, manufacturing, and financial services throughout the nation.
Today we serve organizations across two clear partnership models: those who need us to own IT completely, and those with internal IT teams that need a mature external partner standing behind them.
HOW WE OPERATE
Four values you'll notice in every interaction.
People First
We build genuine relationships and treat every partner with care, respect, and personal attention.
Integrity Always
We communicate honestly, take ownership, and do what is right—even when no one is watching.
Quality in the Details
We use proactive service, disciplined processes, and clear communication to deliver dependable results.
Partner Prosperity
We help our partners reduce risk, operate confidently, and use technology to support long-term success.
Meet the team
The people behind the partnership.
Organized by team so you know exactly who you're working with — and what they're responsible for.
01
Leadership Team
Direction, strategy, and the standard everything else is measured against.
07 people
Chris Lind
CEO
Leads Bytes with a focus on partner outcomes, operational discipline, and long-horizon strategy.
Clint Bergman
CTO
Sets the technical direction that keeps partner environments stable, secure, and ready to scale.
Landon Clark
Strategic Operations Manager
Aligns delivery, process, and people so Bytes operations scale without losing their calm.
Ashley Moens
Service Coordinator
Keeps partner tickets moving, communication clear, and every request routed to the right hands.
Cari Lind
Account Manager
Owns the partner relationship end-to-end — planning, reviews, and making sure commitments land.
Stephanie Lewis
Accounting / HR
Keeps the numbers accurate and the team supported so everyone can focus on partner outcomes.
02
Service Team
The voices and hands on the desk — where partner requests get resolved.
10 people
Bailee Underhill
Service Coordinator
Coordinates incoming partner requests with a friendly voice and a knack for keeping things on track.
Chancy Kaufman
Service Coordinator
Keeps the queue organized and partners informed so nothing falls between the cracks.
Robert Haskins
Support Desk Engineer III
Tier III escalation for infrastructure — networks and servers — focused on fixes that stick and knowledge that spreads.
Korey Spencer
Support Desk Engineer III
Senior hands-on engineer resolving the hard tickets and mentoring the desk on the way through.
Drew Mills
Support Desk Engineer II
Handles partner tickets on the phone, remote, and on-site — triaging quickly and keeping partners informed.
Sean Natale
Support Desk Engineer II
Frontline engineer on the desk, closing partner tickets with clear communication and a steady hand.
Bill Edwards
Support Desk Engineer I
Frontline support answering partner tickets with patience, curiosity, and clear follow-through.
Levi Hamilton
Support Desk Engineer I
First line of contact on the desk — quick to triage, friendly on the phone, and focused on the fix.
Sarah Lewis
Support Desk Engineer I
Handles partner requests end-to-end with a calm, organized approach and a bias toward clear communication.
Jon Gage
Support Desk Engineer I
Frontline support with a friendly, solutions-first approach — quick to triage and eager to learn.
03
Central Services Team
The quiet layer — patching, monitoring, and infrastructure hygiene.
03 people
Zach Harris
Central Services Engineer II
Runs the central services layer — patching, backups, monitoring — so partner environments stay healthy without anyone having to think about it.
Eric Dorn
System Administrator I
Keeps partner systems healthy behind the scenes — patching, monitoring, and hardening the environments that everything else runs on.
Michael Martin
System Administrator I
Supports partner infrastructure day to day — server health, user access, and the quiet maintenance work that prevents fires.
04
Professional Services Team
Project delivery — migrations, deployments, and builds done right.
02 people
Matt Green
Professional Services Engineer
Delivers project work end-to-end — migrations, deployments, and infrastructure builds that leave partners better than we found them.
Ben Sandine
Professional Services Engineer
Leads project engagements with a partner-first mindset — scoping carefully, executing cleanly, and documenting so nothing gets lost in the handoff.
05
Sales Team
First conversations, honest scoping, long-term partnerships.
02 people
Kirk Hayes
Director of Sales & Marketing
Builds the relationships that turn first conversations into long-term partnerships.
Joshua Serda
Business Sales Executive
Drives new business growth by understanding partner challenges and matching them to the right Bytes solutions.
Partner voices
Two decades of partnerships, one conversation at a time.
Unedited feedback collected through our independent partner-satisfaction platform — no curation, no incentives.
Reviews are currently unavailable.
Ready to stabilize your IT operations?
Let's talk through your environment and recommend the partnership model that fits your organization.