About Bytes

An operational technology partner, not a ticket vendor. 

Bytes was built to be the kind of IT partner we wished existed — communicative, accountable, technically excellent, and genuinely invested in the organizations we serve.

A calm, sunlit office space representing the Bytes operational philosophy
Our Story

Nearly two decades of helping Midwest organizations operate with confidence.

Bytes was founded by Todd Lewis and his father Darrell with a simple conviction: the businesses, hospitals, county offices, and nonprofits that keep the Midwest running deserve a technology partner who answers the phone, owns the outcome, and communicates like a member of the team.

Nearly twenty years later, that conviction still shapes how we hire, how we support, and how we plan. From our home in Western Nebraska, we serve organizations across healthcare, government, professional services, manufacturing, and faith-based communities throughout the region.

Today we serve organizations across two clear partnership models: those who need us to own IT completely, and those with internal IT teams that need a mature external partner standing behind them.

How we operate

Four values you'll notice in every interaction.

Calm over chaos

We design environments and operations that reduce noise, not amplify it.

Communication first

Every team member is hired and trained for clarity. Technical depth is the second filter.

Operational maturity

We treat documentation, process, and rhythm as core deliverables, not afterthoughts.

Long-term partnership

We invest in relationships measured in years, not contracts measured in months.

Meet the team

The people behind the partnership.

We hire for communication first and technical depth second — because the best technology partner is the one you actually want to talk to.

Portrait of Todd Lewis, Co-Founder & Managing Partner at Bytes

Todd Lewis

Co-Founder & Managing Partner

Built Bytes around the belief that IT relationships should be calm, clear, and long-term.

Portrait of Darrell Lewis, Co-Founder at Bytes

Darrell Lewis

Co-Founder

A steady hand since day one, focused on operational discipline and client trust.

Portrait of Sarah, Client Operations Manager at Bytes

Sarah

Client Operations Manager

Makes sure onboarding, renewals, and day-to-day service feel effortless for clients.

Portrait of John, Lead Systems Engineer at Bytes

John

Lead Systems Engineer

Designs infrastructure and support workflows that keep environments stable at scale.

Portrait of Ashley, Technical Account Specialist at Bytes

Ashley

Technical Account Specialist

Bridges client needs and engineering work, translating urgency into clear next steps.

Portrait of Robert, Security & Compliance Lead at Bytes

Robert

Security & Compliance Lead

Keeps healthcare, government, and financial clients aligned with evolving risk frameworks.

Client voices

Two decades of partnerships, one conversation at a time.

Unedited feedback collected through our independent client-satisfaction platform — no curation, no incentives.

The level of support and the speed of problem resolution was beyond phenomenal. Submitted at 7:58, fixed by 8:07.
Theda R.Sidney Regional Medical Center2026
Didn't know there was a problem, but Bytes has the protection plan for our church, and they were right on it with fix and counsel.
Dale B.Federated Church of Mitchell2025
Bill was professional, knowledgeable, and made the whole process easy to understand. I feel much more secure knowing everything is set up correctly.
Amy B.Wheel House Investments2026
Such a relief to have a knowledgeable resource I can reach out to and know it will be taken care of.
Amy B.Panhandle Humane Society2025

Ready to stabilize your IT operations?

Let's talk through your environment and recommend the partnership model that fits your organization.

Schedule an IT Stability Conversation